Author Archives: helpagency

About helpagency

French expatriate in Singapore since 2005, dealing with FDWs issues since 2008, offering training for FDWs (Children Health Urgent Care course)

“FOR A DECENT BURIAL” – A story of dignity, courage and love


For the past 10 years that I’ve been living in Singapore, I’ve heard many very emotional stories about domestic helpers: some that make you cry, some that make you shout and willing to rebel against the system, some about appalling … Continue reading

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Processing Philipino contract at the Embassy of the Philippines


Any Philipino helper working in Singapore must be registered with her embassy. Going to the embassy requires to make an appointment online for many document processing but not always! There is 1 situation where  no appointment is needed. How to … Continue reading

Posted in Hiring a domestic helper | Tagged | 82 Comments

Direct hire of a Philipino helper: process and costs


I found this blog “Just sharing” where a Singapore PR gives all details of the process and costs involved with a direct hire of a Philipino helper very helpful.   There are more than 300 comments but read through as … Continue reading

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RENEWAL of WP: what is new?


Renewing a domestic helper’s Work Permit is easy and has been recently simplified. 1. All documents can be signed a home by the employer and sent to MOM via their website WPOL (work permit online) 2. When MOM has verified … Continue reading

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A touching story from FB


I picked up this touching story from the FB group “People in Singapore”. The link is here. I thought it might interest employers to understand better the reasons why 216000 domestic workers come to  Singapore. Keep in mind that each … Continue reading

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WORK PERMIT CARDS LOST or DAMAGED: what to do?


MOM has recently changed the rules. They explain it here. Replacing a card has a high cost now: Replacing a damaged card is 60 SGD Replacing a lost or stolen card is 100 SGD (for 1st loss) and 300 SGD … Continue reading

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A NEW BATCH of HELPERS got their CERTIFICATE in FIRST AID!


Congratulations to May, Teresa, Lenie, Librada, Agnes, Virgie, Rebeca, Melisa and Kenny! They attended the First Aid course designed for domestic helpers: 5 hours of class with practical exercises, lots of learning and 2 evaluations: and they all passed with … Continue reading

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HELPERS on their OFF DAYS: REST NEEDED!


My attention was recently raised by a discussion on a facebook group of French ladies living in Singapore. Some of them were asking advice on what to do on Chinese New Year with their helper: give 3 days off? Give … Continue reading

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TYPHOON YOLANDA: HOW EMPLOYERS CAN HELP


Dear Helpers and dear Employers, TWC2 has published here a very important message. The title is: “Be sympathetic to your workers needs”. In a nutshell, it says: > Please, dear employer, let your helper call NOW to check if her … Continue reading

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HELP for TYPHOON VICTIMS


Dear helpers in Singapore, You’re looking for a person? Check here the person online finder (from Rappler.com). A list of survivors can be found here. You wish to donate money or goods? Please be very careful while providing help to … Continue reading

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